PRIVACY POLICY

Last Updated: June 03, 2025

INTRODUCTION

Farm Home Life ("our" "we" or "us") respect the privacy and are committed to protect the personal information of our Users ("user," "you," your" or "yours") when you visit or use Farm Home Life (the "App"). We provide our App and Services (hereinafter collectively, either "App" or "Services") to you as under the following privacy policy (the "Policy").

Personal Information We Collect

In order to keep the App functional, we must process information about you to operate, improve, modify, customize, support and market our services.

The type of information that we collect depends on how you use our App and Services. We require certain information to deliver to you, our services, and without this, we will not be able to provide such services to you. Our Services have optional features, which, if used by you, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature. Please carefully read the following to understand what information we may collect:

  • When you use the App or register to the App, we may ask you to provide certain information, including Email, Name, Phone, Password or Personal number. We will also collect or otherwise ask you to provide additional information that you provide us, such as your profile details, pictures and/or any other texts, images, videos or information that you may upload on the App and/or provide to the App.
  • Your financial information when you make purchases on the App. We collect financial information when you make a purchase on the Stripe or other payment providers.
  • We also collect information while you access, browse, view or otherwise use the App. In other words, when you access the App we are aware of your usage of the App, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, phone book and contacts, and all communications recorded by Users through the App. We use that information to enhance user experience, personalize your browsing experience as well as monitor the App for preventing fraud and inappropriate content or behavior. We collect texts, information, pictures, videos and/or any data that you may upload on the app. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud.

All of the preceding is collected, as permitted by applicable laws relevant to your jurisdiction.

How Do We Collect Personal Information?

Information provided by you. You directly provide us with most of the information we collect. You do this by filling out the registration details on the App, linking accounts of other social networks to your Farm Home Life account, completing application forms, as well as by posting and sharing additional information voluntarily.

Information we collect when you use the App. We collect technical information indirectly and automatically through our systems. This information includes logging your operating system, software configuration, Internet Protocol (IP) address and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our App.

Should you require additional information about how we may use Cookies to improve the services we provide, please visit our Cookie Policy.

Information we collect from other sources. We may receive information from third party vendors and/or other commercially available sources, such as:

  • Third party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive information from advertising and marketing partners in order to manage and measure our campaigns as well as from enrichment service providers to enhance, modify and personalize your experience of the App.

How We Use Collected Personal Information?

All processing of your personal information will always be justified by a "lawful ground" for processing, where relevant under applicable laws. In the majority of cases, processing will be justified on the basis that:

  • you, or in the case you are below the age of 16 or the age of legal adulthood if different in your country, your parent or guardian has provided consent for us to use your personal information for a specific purpose;
  • the use of your personal information is necessary to perform a contract or take reasonable steps to enter into a contract with you (e.g. to provide you with agreements or services which you have purchased);
  • the processing is necessary to comply with a relevant legal obligation or regulatory obligation that you and/or we have (e.g. fraud prevention); or
  • the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

We will use your personal information for the following purposes:

  • To create user accounts.
  • To manage user orders.
  • To contact user.
  • To provide support.
  • To post testimonials.

How Long Do We Retain Your Personal Information?

We retain personal information only for as long as is required to fulfil the purpose for which it was collected and unless otherwise stated for a period of: as long as the user has an account with us. Please note that some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

  • as long as it is necessary and relevant for our operations, e.g. as long as is necessary to provide services, etc.; and
  • in relation to personal information to comply with applicable laws, prevent fraud, troubleshoot problems, assist with any investigation, enforce our App terms and take other actions as permitted by law.

Children under the legal Age of adulthood

Our services are not directed to children under the age of thirteen, or any as such age relevant to Applicable Laws in your jurisdiction, and we do not knowingly collect personal information from children under the age of thirteen, or sixteen, through our Services. We encourage parents and legal guardians to help enforce our Privacy Notice by instructing children under the age of thirteen not to download or use our online services.

Should we learn we have collected or received personal information from a child under 13 or any such age relevant to Applicable Laws in your jurisdiction, we shall delete that personal information immediately and if we shall have a reasonable doubt that the consent given is not truthful regarding the age of the user, we reserve ourselves the right to immediately suspend the access to the App giving notice of the reasons. If you believe we might have any information from or about a child under 13 or 16, or if you are a parent or guardian concerned that we may have collected information of your child, please contact us immediately at [email protected].

CONTACT US

For any questions or queries regarding this Privacy Policy, please feel free to contact us:

[email protected]